Veterinary Triage

Triage Tools

Thank you for choosing Pet Emergency Clinic. Due to increased case volume, our wait times can become very extended. If you are not sure if your pet needs to be seen right away or have questions you hope to have answered for during your wait, we have partnered with two companies to help you assess your pet’s medical situation and needs.

If you would like to speak directly to a veterinarian, you may call VetTriage. The VetTriage veterinarians are available 24/7. For a $50.00 charge, a VetTriage veterinarian will assess your pet on a live video chat to determine if your pet requires immediate emergency care while answering any questions you may have.

If you would like to evaluate the urgency for veterinary care and do not wish to pay a fee, you contact Petriage. The free Petriage Analysis tool is available 24/7 and helps you make informed decisions about the need for veterinary care. The app gives pet parents real-time results and recommendations while evaluating pet symptoms on a four-point scale: Non-threatening, Worrisome, Urgent, Emergency. You will not speak to a veterinarian. There will not be a charge to you.

Contact The Office

Office Location

3210 South Evans St
Greenville, NC 27834


Weeknights: 6pm-8am
Weekends: 24 hours
Holidays: 24 hours

ATTENTION: Due to positive COVID-19 cases within our staff, we will be closed Wednesday, January 12th, and will reopen on January 13 at 6:00 pm. If you are not sure if your pet has a true emergency, we encourage you to try one of our triage tools at to assess your pet’s medical situation and needs. If your pet still needs to be seen, you can contact Points East Veterinary Specialty Hospital in Wilson or Emergency Pet Hospital Of Craven and Carteret at Havelock. The safety of both our staff and clients is of the utmost importance to Pet Emergency Clinic of Pitt County. Thank you for your continued support.
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